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Introduction

MediaHaven (“we”, “our”, or “us”) values your privacy. This Privacy Policy explains what personal information we collect, how we use it, and your rights when using our WordPress plugin, website, or services.

We are committed to protecting your information and complying with applicable privacy laws including GDPR and CCPA.

Information We Collect

We may collect the following types of information:

1. Personal Information

  • Name and email address
  • Payment information via secure third-party processors (e.g., Stripe, PayPal)
  • Account login credentials for MediaHaven dashboard

2. Non-Personal Information

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and interaction data
  • Plugin usage statistics

How We Use Your Information

  • To provide and maintain MediaHaven features and services
  • To process purchases, subscriptions, and payments
  • To communicate about updates, support, or promotions (you can opt-out)
  • To monitor plugin performance and troubleshoot issues
  • To comply with legal obligations

We do not sell or share your personal information with third parties for marketing purposes.

Cookies and Tracking

MediaHaven and our website may use cookies or similar tracking technologies to:

  • Remember your preferences
  • Analyze website traffic and plugin usage
  • Provide a better user experience

You can manage or disable cookies via your browser settings. Disabling cookies may affect certain plugin features.

Data Sharing

We may share your information with third parties only in the following circumstances:

  • With service providers who perform services on our behalf (e.g., payment processors, analytics)
  • When required by law or legal process
  • To protect our rights, property, or safety of users

All third parties are bound by their privacy policies and are not allowed to use your information for other purposes.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (where applicable)
  • Opt-out of promotional communications
  • Withdraw consent for data collection at any time

To exercise your rights, contact our support team via your account dashboard or email.

Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, or enforce agreements.

Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure.

Children’s Privacy

MediaHaven is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware we have collected such information, we will delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Purchases or usage prior to changes will be governed by the policy in effect at that time.

Contact Us

If you have questions about this Privacy Policy, or want to exercise your privacy rights, you can contact us: